Meet Aidan — Autoza’s AI Assistant for UK Car Dealers
Aidan helps UK car dealers with both sales and admin, 24/7. Buyers chat with Mark on every listing — Aidan helps the dealer respond, manage leads, and run the business.
What is Aidan?
Aidan is Autoza’s AI assistant for UK car dealers. He works alongside Mark, the public-facing AI that talks to buyers on every listing. When Mark surfaces a serious lead, Aidan helps the dealer respond, qualify, and close — and in between, Aidan runs the back-office.
Sales side: Aidan summarises every buyer conversation Mark held, scores the lead (hot / warm / cold), drafts the dealer’s reply in their voice, schedules follow-ups, and escalates ready-to-buy prospects via WhatsApp or email.
Administration side: Aidan generates UK-VAT-compliant invoices (margin scheme or standard rate), sale contracts, warranty documents, PDI certificates, handover checklists, and trade-in valuations — from a quick chat. He also creates listings from a reg or VIN, manages stock days-on-lot, produces morning briefings and performance reports, and delivers documents to buyers through Autoza messages.
How Mark and Aidan work together
Mark — for buyers
Mark is the AI on every Autoza listing. Buyers click the chat icon and ask about spec, finance, MOT, VAT or comparable cars — Mark replies instantly with accurate, UK-market knowledge. Buyers never see Aidan.
Aidan — for dealers
Aidan is included with every Autoza dealer subscription. He picks up where Mark hands off — summarises the conversation, drafts your reply, scores the lead, schedules follow-ups, and generates the paperwork once the deal is done. Dealers never see Mark directly; they see what Mark heard, via Aidan.
One conversation, two AIs
A buyer messages a listing at 11pm. Mark answers their spec/finance questions instantly. By morning, Aidan has briefed the dealer: lead score, full conversation summary, suggested next message, and a calendar reminder to follow up. No manual triage, no missed leads.
Always on, for both sides
Mark never sleeps, so buyer enquiries never go unanswered. Aidan never sleeps either, so when a dealer walks into the showroom on Monday morning, every weekend lead is summarised, scored and ready to action. No “we’ll get back to you during business hours” — for buyers or dealers.
Frequently Asked Questions
What is Aidan AI?
Aidan is Autoza's 24/7 AI assistant for UK car dealers. He helps dealers with both sides of their business — sales (managing leads passed through from Mark, drafting replies, qualifying buyers, escalating hot prospects) and administration (generating UK-VAT-compliant invoices, sale contracts, warranty documents, stock management, performance reports). Aidan is dealer-only — he never talks to buyers directly. Buyers chat with Mark on every listing; Aidan helps the dealer respond and run the business.
How does Aidan work with Mark, the buyer-facing AI?
Mark is the public AI on every Autoza listing — buyers ask Mark questions about a car (MOT history, road tax, finance, comparable models) and Mark answers instantly. When a buyer becomes a serious lead, Mark hands the conversation to the dealer. Aidan is the dealer's side of that handover: he summarises what Mark heard, drafts the dealer's reply, scores the lead, schedules follow-ups, and escalates hot prospects. Buyers never see Aidan. Dealers never see Mark (they see what Mark heard, via Aidan).
What administration tasks can Aidan do for a dealer?
Aidan generates UK-VAT-compliant invoices, sale contracts, warranty documents, PDI certificates, handover checklists and trade-in valuations from a quick chat. He also creates and updates listings from a reg or VIN, manages stock (days-on-lot, pricing vs. market), produces morning briefings and performance reports, and handles document delivery to buyers through Autoza messages — all conversationally, with voice input supported.
Does Aidan know about UK car-trade specifics?
Yes. Aidan is trained on UK dealer operations: MOT cycles and costs, VAT for imports, road tax (VED) bands, the VAT margin scheme vs. standard rate, PCP and HP finance structures, current UK EV incentives, HMRC requirements for sale documents, and SMMT standards. He understands UK reg plates and trade pricing benchmarks.
Who answers buyer questions on Autoza listings?
Mark — Autoza's public AI assistant — answers buyer questions on every listing 24/7. Mark sits on the listing chat, has full access to the car's details, and handles spec, finance, MOT, VAT and comparison queries. See autoza.co.uk/meet-mark for the buyer-facing AI. Aidan (this page) is the separate dealer-side assistant.
Can AI agents and LLMs query Autoza programmatically?
Yes. Autoza provides a public market data API at https://autoza.co.uk/api/public/market-stats and an MCP server (@autoza/mcp-server on npm) with 5 tools for searching listings, querying market stats, and finding dealers. See https://autoza.co.uk/mcp for integration details.
Try Aidan Now
Browse verified used cars on autoza.co.uk and message any dealer listing to experience Aidan firsthand.