Terms of Service

1. About these Terms

These Terms of Service ("Terms") govern your access to and use of the website at autoza.co.uk and any related services (together, the "Platform"). The Platform is operated by Autoza Ireland Ltd , a company incorporated in the Republic of Ireland under CRO number 801808 with its registered office at Autoza Ireland Ltd, 2A Forest View, Swords, County Dublin, Ireland ("we", "us", "our"). There is no separate UK-incorporated Autoza entity; your contracting party is Autoza Ireland Ltd .

By accessing or using the Platform you accept and agree to be bound by these Terms. If you do not agree, do not use the Platform. References to "you" mean the individual user or, where applicable, the business you represent.

2. The Autoza service

Autoza is an online marketplace that introduces prospective vehicle buyers to dealers and private sellers in the United Kingdom. We provide tools to publish, search, save and message about vehicle listings, including the "Mark" AI buyer assistant and the "Aidan" AI dealer assistant.

We are not the seller of any vehicle listed on the Platform. We do not own, inspect, possess, deliver, finance, warrant or transfer title to vehicles. All sale contracts are concluded directly between the buyer and the dealer (or private seller). We act solely as an introduction platform.

3. Accounts

To use certain features you must register an account. You agree that:

• You are at least 18 years old and legally capable of forming a binding contract.
• The information you provide is accurate, current and complete, and you will keep it up to date.
• You will keep your password confidential and are responsible for activity under your account.
• You will notify us promptly of any unauthorised access at info@autoza.co.uk.

We may suspend or close accounts where we reasonably suspect breach of these Terms, fraud, regulatory risk, or to protect other users.

4. Using the Platform as a buyer

As a buyer you may search and save listings, contact dealers, and use the Mark AI assistant to help shortlist vehicles. You acknowledge that:

• Listing content (price, specification, mileage, history, images) is supplied by the seller, not by us. We do not verify every detail.
• You should carry out your own checks before purchase, including an HPI / vehicle history check, an inspection, and confirmation of MOT and V5C status with the seller.
• Any contract of sale is between you and the seller. Your statutory rights as a consumer (see section 11) apply against the seller.
• We do not promise that any specific vehicle will be available, accurately priced, or still listed when you make contact.

5. Listing as a dealer

If you list vehicles as a trader (a "Dealer") you additionally agree that:

• You are a bona fide motor trader and will complete our verification process honestly.
• Every listing must be accurate, not misleading, and lawful, including in respect of price, mileage, finance status, accident history, MOT, and the seller's identity.
• You owe consumer buyers the statutory protections set out in the Consumer Rights Act 2015 and, where relevant, the Sale of Goods Act 1979. Vehicles must be of satisfactory quality, fit for purpose, and as described.
• You will not post prohibited content (fraudulent, infringing, defamatory, discriminatory, sanctioned-jurisdiction, or stolen-vehicle listings) and will use only images you have the right to use.
• You will respond to consumer enquiries fairly and within a reasonable time.

We may refuse, edit, suspend or remove any listing or Dealer account that breaches these Terms, that we reasonably believe is unlawful or misleading, or that exposes us or our users to risk.

6. Pricing and subscriptions

During our UK launch period, use of the Platform is free of charge for both buyers and Dealers. Paid Dealer subscriptions denominated in pounds sterling (£) will be introduced and, when activated, will be billed via Stripe on the tier you select.

VAT for UK Dealer customers (B2B). Autoza Ireland Ltd is established in Ireland. Subscription services supplied to a UK-established business customer fall under the general place-of-supply rule for B2B services (see HMRC Notice 741A). Our invoice will be issued without Irish VAT and will be marked "Reverse charge: customer to account for VAT to HMRC". You are responsible for self-accounting for UK VAT on the supply in your VAT return.

Renewals, cancellations, refunds, and price changes (with reasonable advance notice) will be governed by the subscription terms presented at checkout. Where you contract with us as a consumer at a distance, your cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply. Where you contract with us as a business, the 14-day right of withdrawal does not apply and you expressly waive it on the basis that you are not a consumer.

7. AI assistants — Mark and Aidan

The Platform includes AI tools: Mark (buyer-side assistant) and Aidan (dealer-side assistant). These are software systems built on large language models. Their outputs:

• Are informational only and do not constitute financial, legal, mechanical, insurance, tax or professional advice.
• May contain errors, omissions or "hallucinations" (plausible-sounding but inaccurate statements), particularly about specific prices, specifications or vehicle history.
• Should be independently verified before you act on them, especially before purchasing, financing, or part-exchanging a vehicle.

You must not rely on Mark or Aidan as the sole basis for a purchase or sale decision. Conversations may be reviewed and used to improve the service in accordance with our Privacy Policy.

8. Intellectual property

The Platform, including its design, code, branding, "Autoza", "Mark" and "Aidan" marks, copy, graphics and software, is owned by Autoza Ireland Ltd or its licensors and is protected by copyright, trade mark and other intellectual property laws. You may not copy, modify, distribute, reverse-engineer, scrape or create derivative works from any part of the Platform except as expressly permitted.

You retain ownership of the content you upload (including listing text and images). You grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, adapt for format/size, publish and display that content for the purposes of operating, promoting and improving the Platform.

9. Conduct and prohibited activities

You must not, and must not attempt to:

• Engage in fraud, money laundering, or the sale of stolen or sanctioned vehicles.
• Scrape, crawl, harvest or extract data from the Platform by any automated means, or use the Platform to train any third-party AI model without our written consent.
• Harass, threaten, abuse, defame, impersonate, or discriminate against any user or member of staff.
• Circumvent security, attack the Platform, upload malware, or probe vulnerabilities outside of an approved disclosure programme.
• Use the Platform in breach of applicable UK or Irish law.

10. Disputes between buyers and dealers

Because we are not a party to vehicle sale contracts, disputes about the vehicle (faults, misdescription, refund, deposit, delivery, finance) are between you and the Dealer or private seller. We may at our discretion facilitate communication or remove a listing, but we are not obliged to mediate or to compensate either party for losses arising from the underlying transaction.

A consumer buyer's statutory rights under the Consumer Rights Act 2015 and the Sale of Goods Act 1979 are exercised against the seller (the Dealer), not against Autoza Ireland Ltd .

11. Consumer rights — carve-out

Nothing in these Terms excludes or limits a UK consumer's statutory rights under the Consumer Rights Act 2015, the Sale of Goods Act 1979, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or any other mandatory UK consumer protection legislation.

Where any clause of these Terms would, if enforced, conflict with a UK consumer's mandatory statutory rights, that clause is to be read down to the extent necessary to give effect to those rights, and the remainder of the Terms continues in force.

12. Limitation of liability

Subject to section 11 and the paragraph below, our total aggregate liability to you arising out of or in connection with the Platform, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of (a) the fees you have paid to us in the twelve (12) months immediately before the event giving rise to the claim, or (b) £100.

We exclude all indirect, consequential, special or punitive losses, and any loss of profit, revenue, goodwill, anticipated savings, or data.

Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any liability that cannot lawfully be excluded under UK or Irish law; or (iv) a UK consumer's mandatory statutory rights as preserved in section 11.

13. Termination

You may close your account at any time from your profile settings or by emailing info@autoza.co.uk. We may suspend or terminate your account, immediately and without notice, where you materially breach these Terms, where we reasonably suspect fraud or unlawful conduct, where required by law, regulator, or court order, or where continued provision would expose us or other users to material risk. Where a Dealer subscription is cancelled or terminated, accrued fees remain payable; refunds for the unused portion will be handled in accordance with the subscription terms in force at the time.

14. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes) are governed by the laws of Ireland. The courts of Ireland (sitting in Dublin) have first-instance jurisdiction to settle any such dispute.

UK consumer carve-out. If you are a consumer resident in the United Kingdom, nothing in this section deprives you of the protection afforded by mandatory provisions of the law of the part of the UK in which you are resident. You retain the right to bring proceedings in the courts of England and Wales, Scotland, or Northern Ireland (as applicable) in respect of any cause of action arising under mandatory UK consumer protection law, including the Consumer Rights Act 2015.

15. Changes

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent version. For material changes we will give you at least 30 days' advance notice, by email or by an in-Platform notice, before the change takes effect. Continued use of the Platform after the effective date constitutes acceptance of the updated Terms; if you do not accept, you should stop using the Platform and may close your account.

16. Contact

Questions about these Terms can be sent to:

• Email: info@autoza.co.uk
• WhatsApp: +353 87 459 9273
• Post: Autoza Ireland Ltd, 2A Forest View, Swords, County Dublin, Ireland