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How long do I have to reject a faulty used car?

A dealer’s faulty car can be rejected within 30 days from the day after it is yours and delivered. The Act sets no later deadline; in England and Wales a court claim has six years from the date it arose.

Last reviewed . The official sources it draws on, and the date each was read, are listed at the foot of the page.

The timeline

Remedies against a dealer, by time since the car became yours and was delivered
PeriodWhat you can doWho has to show what
The first 30 daysReject the car for a refund (the short-term right to reject).You show the car was not of satisfactory quality, fit for purpose or as described when sold (nidirect). The six-month presumption below does not cover this route (section 19(14)).
Within six months of deliveryRequire a repair or replacement; if that fails, a price reduction or the final right to reject.A fault that appears is taken to have been there on delivery unless the dealer shows otherwise (section 19(14) and (15)).
After six monthsThe same routes remain open: the Act sets no deadline, but a court claim in England and Wales must be brought within six years (Limitation Act 1980, section 5).You must show the fault, or an underlying fault, was there at delivery (nidirect).

How the 30 days are counted

Section 22(3) of the Consumer Rights Act 2015 sets the time limit at the end of 30 days beginning with the first day after three things have all happened: ownership has passed to you (possession, on hire purchase or a conditional sale), the car has been delivered, and any installation the contract requires has been notified as done. A deposit paid weeks earlier does not start the clock.

If you ask for or agree to a repair or replacement, the clock stops for the waiting period, which runs from the day you ask or agree until the day you receive the goods. If the goods you then get still do not conform, the time limit is 7 days after the waiting period ends or the original limit extended by the waiting period, whichever is later (section 22(6) to (8)).

After the 30 days

Section 24 allows a price reduction or the final right to reject, not both, after one repair or one replacement has failed, where neither can be required, or where the trader has not done what you required within a reasonable time and without significant inconvenience. Neither section 20 nor section 24 sets a time limit for the final right to reject.

The longer you wait, the more a deduction for use can reduce a refund, and for a motor vehicle that deduction can apply even inside the first six months (section 24(8) to (10)), unless the vehicle was built or adapted for use by one disabled person at a time (section 24(13)). Do not leave it for long: GOV.UK names Citizens Advice in England and Wales, Advice Direct Scotland in Scotland and Consumerline in Northern Ireland as the places to get advice.

A court claim has its own time limit

The Consumer Rights Act sets no deadline for the later remedies, but a claim in court is a separate matter. Section 5 of the Limitation Act 1980 bars an action founded on simple contract six years after the date on which the cause of action accrued. That section applies in England and Wales; Scotland and Northern Ireland have their own time limits, which this answer does not give.

Sources

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