Question 1

How does Autoza work?

Accepted Answer

Autoza is a marketplace connecting vehicle buyers and sellers in the UK. Sellers list their vehicles for free, and buyers can search, compare, and contact sellers directly. We don't charge any commissions on sales.

Question 2

Is it safe to buy a car on Autoza?

Accepted Answer

Autoza shows who is selling each car: a dealer's profile carries the business name, address and contact details, so you can look the business up and read its reviews before you travel. The checks that protect you are the same as anywhere else: run a paid history check (HPI, the AA or the RAC) for finance, write-off and mileage records, check the free MOT history at gov.uk/check-mot-history, view the car in person, and never pay before you have seen it. Buying from a dealer also gives you rights under the Consumer Rights Act 2015 that a private sale does not.

Question 3

How much does it cost to post a listing?

Accepted Answer

Posting listings on Autoza is free for private sellers. Dealers get full access free for their first 12 months, with no card and no contract.

Question 4

What is Trust Score?

Accepted Answer

It is a number out of 100 attached to each account on Autoza. For a dealer it starts at a value set when the account is created. A few one-off events, such as confirming an email address or phone number, can add points, but no job recalculates it from how the dealer trades and it is not a rating. It is not currently worked out from buyer reviews, response times, listing quality or sales history. It is not a safety check on a car either, so look the dealer up, run a history check and view the car before you pay.

Question 5

Can I sell motorcycles and vans besides cars?

Accepted Answer

Yes, on Autoza you can buy and sell all types of vehicles: cars, motorcycles, vans, motorhomes, caravans, and trucks. The platform is designed to adapt to any vehicle type with specific fields for each category.

Question 6

How do I contact a seller?

Accepted Answer

Once you find a vehicle you're interested in, you can contact the seller directly through our internal messaging system. You need to create a free account to send messages. You can also see the seller's phone number if they've published it.

Question 7

What documents do I need to buy a used car in the UK?

Accepted Answer

To buy a used car in the UK you need: the V5C registration certificate (logbook), a valid MOT certificate (for cars over 3 years old), the service history, a signed receipt or bill of sale, and valid photo ID. Make sure the vehicle has no outstanding finance and matches its V5C details. You can check the MOT history free at gov.uk/check-mot-history and run a paid history check (HPI, AA or RAC) for finance, write-off and mileage records.

Question 8

Can I finance a vehicle purchase?

Accepted Answer

Autoza doesn't arrange finance itself, but some dealers on Autoza offer finance such as PCP (Personal Contract Purchase) and HP (Hire Purchase) — ask the dealer directly, and check the lender or broker is authorised on the FCA Register before you sign. You can also ask your bank or building society about a personal loan.

Question 9

How can I verify a vehicle's history before buying?

Accepted Answer

Check the MOT history free at gov.uk/check-mot-history, and run a paid vehicle history check through HPI, the AA or RAC to see previous owners, mileage records, outstanding finance and write-off (Cat S/N) status. Match the VIN and registration on the car to the V5C logbook.

Question 10

What is Mark AI?

Accepted Answer

Mark is Autoza's AI car-buying assistant. He's built into every dealer listing on Autoza and is available 24/7 to answer buyer questions about a vehicle — spec, finance, MOT history, road tax (VED) and how it compares to similar cars on the market. Mark understands UK-specific details like MOT cycles, VED bands and UK registration plates.

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Peugeot 108 1.0 VTi Active

Smart Fortwo 1.0 Passion

MG MG ZS 44.5kWh Exclusive

Toyota Avensis 2.2 D-CAT T4

Citroen C1 1.0 VTi Flair ETG5 Euro 6 5dr

Vauxhall Mokka 1.4 T SE

Audi A3 1.6 TDI S line S Tronic Euro 6 (s/s) 3dr

MINI Countryman 1.5 7.6kWh Cooper SE Auto ALL4 Euro 6 (s/s) 5dr

Jaguar XF 3.0d V6 Luxury Auto Euro 5 4dr

BMW 4 Series 2.0 420d M Sport Auto Euro 6 (s/s) 2dr

Mercedes-Benz C Class 2.1 C200 CDI BlueEfficiency Executive SE Auto Euro 5 5dr

Ford B-MAX 1.6 Zetec Navigator Automatic

Audi A5 2.0 TFSI Black Edition Plus Sportback S Tronic quattro Euro 6 (s/s) 5dr

MINI Hatch 1.5 Cooper Classic Steptronic Euro 6 (s/s) 3dr

Jaguar XJ 3.0 d V6 R-Sport

BMW X1 2.0 X1 xDrive23d M Sport

Mercedes-Benz GLA 2.1 GLA200d AMG Line

Ford Grand C-MAX 1.5 TDCi Zetec Automatic

BMW 1 Series 1.6 116i Sport 5-door

Mercedes-Benz C Class 2.1 C250d AMG Line (Premium Plus) G-Tronic+ Euro 6 (s/s) 5dr

Ford S-MAX 2.0 TDCi Titanium X Sport Powershift Euro 5 5dr

BMW 4 Series 2.0 420i GPF M Sport Auto Euro 6 (s/s) 2dr

Mercedes-Benz A-Class 1.5 A 180 Sport Executive D Auto 5dr

Ford Focus 1.6 Zetec

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