Question 1

How does Autoza work?

Accepted Answer

Autoza is a marketplace connecting vehicle buyers and sellers in the UK. Sellers list their vehicles for free, and buyers can search, compare, and contact sellers directly. We don't charge any commissions on sales.

Question 2

Is it safe to buy a car on Autoza?

Accepted Answer

Autoza shows who is selling each car: a dealer's profile carries the business name, address and contact details, so you can look the business up and read its reviews before you travel. The checks that protect you are the same as anywhere else: run a paid history check (HPI, the AA or the RAC) for finance, write-off and mileage records, check the free MOT history at gov.uk/check-mot-history, view the car in person, and never pay before you have seen it. Buying from a dealer also gives you rights under the Consumer Rights Act 2015 that a private sale does not.

Question 3

How much does it cost to post a listing?

Accepted Answer

Posting listings on Autoza is free for private sellers. Dealers get full access free for their first 12 months, with no card and no contract.

Question 4

What is Trust Score?

Accepted Answer

It is a number out of 100 attached to each account on Autoza. For a dealer it starts at a value set when the account is created. A few one-off events, such as confirming an email address or phone number, can add points, but no job recalculates it from how the dealer trades and it is not a rating. It is not currently worked out from buyer reviews, response times, listing quality or sales history. It is not a safety check on a car either, so look the dealer up, run a history check and view the car before you pay.

Question 5

Can I sell motorcycles and vans besides cars?

Accepted Answer

Yes, on Autoza you can buy and sell all types of vehicles: cars, motorcycles, vans, motorhomes, caravans, and trucks. The platform is designed to adapt to any vehicle type with specific fields for each category.

Question 6

How do I contact a seller?

Accepted Answer

Once you find a vehicle you're interested in, you can contact the seller directly through our internal messaging system. You need to create a free account to send messages. You can also see the seller's phone number if they've published it.

Question 7

What documents do I need to buy a used car in the UK?

Accepted Answer

To buy a used car in the UK you need: the V5C registration certificate (logbook), a valid MOT certificate (for cars over 3 years old), the service history, a signed receipt or bill of sale, and valid photo ID. Make sure the vehicle has no outstanding finance and matches its V5C details. You can check the MOT history free at gov.uk/check-mot-history and run a paid history check (HPI, AA or RAC) for finance, write-off and mileage records.

Question 8

Can I finance a vehicle purchase?

Accepted Answer

Autoza doesn't arrange finance itself, but some dealers on Autoza offer finance such as PCP (Personal Contract Purchase) and HP (Hire Purchase) — ask the dealer directly, and check the lender or broker is authorised on the FCA Register before you sign. You can also ask your bank or building society about a personal loan.

Question 9

How can I verify a vehicle's history before buying?

Accepted Answer

Check the MOT history free at gov.uk/check-mot-history, and run a paid vehicle history check through HPI, the AA or RAC to see previous owners, mileage records, outstanding finance and write-off (Cat S/N) status. Match the VIN and registration on the car to the V5C logbook.

Question 10

What is Mark AI?

Accepted Answer

Mark is Autoza's AI car-buying assistant. He's built into every dealer listing on Autoza and is available 24/7 to answer buyer questions about a vehicle — spec, finance, MOT history, road tax (VED) and how it compares to similar cars on the market. Mark understands UK-specific details like MOT cycles, VED bands and UK registration plates.

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Audi Q3 2.0 TDI S line Plus

Volkswagen Golf 2.0 TSI GTI DSG Euro 6 (s/s) 5dr

Jeep Renegade 2.0 MultiJetII Trailhawk SUV 5dr Diesel Auto 4WD Euro 6 (s/s) (170 ps)

Mitsubishi ASX 1.6 Juro SUV 5dr Petrol Manual Euro 6 (117 ps)

MINI Countryman 1.6 John Cooper Works SUV 5dr Petrol Auto ALL4 Euro 5 (218 ps)

Hyundai i10 1.2 Classic

Kia Soul 27kWh EV Auto 5dr

Peugeot 508 SW 1.5 BlueHDi GT Line Estate 5dr Diesel EAT Euro 6

BMW 3 Series 2.0 320d Efficient Dynamics

Nissan Qashqai 1.5 dCi n-tec 2WD Euro 5 (s/s) 5dr

Renault Captur 1.0 TCe Iconic SUV 5dr Petrol Manual Euro 6

Vauxhall Adam 1.4 16v GLAM

Hyundai i10 1.2 Premium SE Hatchback 5dr Petrol Auto Euro 6 (87 ps)

Kia Rio 1.3 2

Peugeot 208 1.2 PureTech GPF GT Line Hatchback 5dr Petrol Manual Euro 6 (s/s) (110 ps)

BMW 2 Series Gran Tourer 2.0 218d Luxury Auto Euro 6 (s/s) 5dr

Nissan Note 1.5 dCi Acenta Premium

Renault Megane 1.5 Signature Nav dCi 110

Vauxhall Adam 1.2 i ecoFLEX ENERGISED

BMW 6 Series 3.0 640d M Sport Coupe 2dr Diesel Auto Euro 5 (s/s) (313 ps)

Nissan Qashqai+2 1.6 dCi 360 SUV 5dr Diesel Manual 4WD Euro 5 (s/s) (130 ps)

Renault Captur 1.3 TCe ENERGY S Edition SUV 5dr Petrol Manual Euro 6 (s/s) (130 ps)

Vauxhall Crossland X 1.2 Turbo GPF Elite Nav SUV 5dr Petrol Auto Euro 6

Vauxhall Crossland X 1.6 Turbo D ecoTEC SE Nav

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